Information We Collect

Personal Information
Name, email address, phone number, billing and shipping address, and order details when you make a purchase or contact us.

Payment Information
Payments are processed securely through third-party payment providers. CritPro does not store full payment card details.

Usage Data
Information such as IP address, browser type, device information, pages visited, and time spent on our website.

Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze website traffic, and support advertising and marketing efforts.

How We Use Your Information

• Process and fulfill orders
• Provide customer support
• Communicate order updates and service messages
• Improve website performance and product offerings
• Prevent fraud and enhance security
• Deliver relevant advertising and marketing

Cookies and Tracking

We use different types of cookies and tracking technologies, including:

• Functional cookies to enable core website features
• Analytics cookies to understand how visitors use our site
• Advertising cookies to deliver relevant ads and measure performance

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

Advertising and Analytics

We use third-party services such as Google Analytics and advertising platforms to analyze traffic and improve our marketing. These services may collect information about your activity across websites to provide relevant advertisements and measure advertising performance.

We may use remarketing and retargeting technologies to show advertisements to users who have previously visited our website.

Sharing of Information

We do not sell your personal information. However, we may share information with trusted third parties as necessary to operate our business, including:

• Payment processors
• Shipping carriers such as USPS and UPS
• Analytics and advertising partners
• Service providers that help operate our website

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Opt out of certain data sharing or marketing communications

To exercise these rights, please contact us using the information below.

Email Communications

If you receive marketing emails from us, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

Data Retention

We retain personal information only as long as necessary to fulfill orders, provide services, maintain business records, and comply with legal obligations.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Data Transfers

Your information may be processed and stored in the United States. By using our website, you acknowledge that your information may be transferred to and processed in the United States.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. CritPro is not responsible for the privacy practices, policies, or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us.